Effective Date: 1 February 2025

Privacy Policy

Ixiacourt Pty Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect

1.1 Personal Information: We may collect your name, email address, phone number, billing and shipping address, and payment details when you make a purchase or interact with our website.

1.2 Non-Personal Information: We may collect data such as browser type, IP address, and browsing behaviour through cookies and similar tracking technologies.

2. How We Use Your Information

2.1 To process orders and deliver products.

2.2 To communicate with you regarding orders, promotions, and customer support. 2.3 To improve our website, services, and user experience.

2.4 To comply with legal obligations and regulatory requirements.

3. Sharing of Information

3.1 We do not sell or rent your personal information to third parties.

3.2 We may share your data with trusted service providers for payment processing, order fulfilment, and marketing assistance, under strict confidentiality agreements.

3.3 We may disclose personal data when required by law or to protect our rights and customers.

4. Data Security

4.1 We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

4.2 While we take reasonable precautions, no data transmission over the internet can be guaranteed as 100% secure.

5. Your Rights Under POPIA

5.1 You have the right to request access to your personal data and correct or update inaccuracies.

5.2 You may withdraw consent for marketing communications at any time.

5.3 You have the right to request the deletion of your personal data, subject to legal and operational requirements.

5.4 You can lodge a complaint with the Information Regulator if you believe your data privacy rights have been violated.

6. Cookies and Tracking Technologies

6.1 Our website uses cookies to enhance your browsing experience and analyse site traffic. 6.2 You can control cookie preferences through your browser settings.

7. Third-Party Links

7.1 Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

8. Updates to This Privacy Policy

8.1 We may update this policy periodically. The latest version will always be available on our website.

9. Contact Information

For any questions regarding this Privacy Policy, please contact us at admin@ixiacourt.co,za.